Around the globe in four days at MWC 2024:

Around the globe in four days at MWC 2024:

Insights from Italy, Ukraine, and Canada.
Matt Roberts welcomes three guests in this exciting episode of The Great Indoors!

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Matt Roberts, Head of Customer Marketing, Americas, Amdocs

S8 E9

02 May 2024

Around the globe in four days at MWC 2024:

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May 02, 2024
Around the globe in four days at MWC 2024: Insights from Italy, Ukraine, and Canada

Matt Roberts welcomes three guests in this exciting episode of The Great Indoors! First, he sits down with Federico Karrer, Head of Digital Life Services at CKH Innovations Opportunities Development at Hutchison Whampoa (Europe) Limited. They discuss the digital service marketplace, and how it optimizes user experience and retention. Next Matt speaks with Illya Polshakov, Chief New Business Streams Officer at Kyivstar. Kyivstar is a Ukranian telecommunications company, and they discuss recovering from a cyberattack and the resilience of cloud based data. Finally he is joined by Neil Mendes, Head of Public Mobile, and guest host Gabriel Israel, Global Head of Telco & Media, Stellar Elements Division at Amdocs to discuss MVNO, and how Public Mobile has revolutionized eSIM in Canada.

“There are synergies between digital and physical shops. The volumes we are generating can be attributed to the fact that sales are starting in ways different from a pure digital experience. We want to further develop these synergies and continue evolving in this direction.”

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Federico Karrer, Head of Digital Life Services at CKH Innovations Opportunities Development, Hutchison Whampoa (Europe) Limited

“Based on our experience, we deployed, redeployed everything from the cloud after a big cybersecurity attack. And it was not harmed at all. From catastrophe to resilience, it can be much faster than to build and deploy on typical servers. That's how cloud adoption and cloud-first really works.”

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Illya Polshakov, Chief New Business Streams Officer, Kyivstar

“It's core to our value problem. So it's really how we've changed the approach and it's resonating. We're hearing it from customers that we talked to. We're seeing it in our results, frankly. So it is very much, working as expected and intended. [on simplifying the customer activation].”

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Neil Mendes, Head of Public Mobile, Public Mobile

“How about this? How about that? And we are trying to catch up with our imagination. Because right now you can almost try to push it to do something else. And the next month, it will do it. [on Generative AI].”

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Gabriel Israel, Global Head of Telco & Media, Stellar Elements Division at Amdocs

Speakers:

  • Federico Karrer, Head of Digital Life Services at CKH Innovations Opportunities Development, Hutchison Whampoa (Europe) Limited
  • Illya Polshakov, Chief New Business Streams Officer, Kyivstar
  • Neil Mendes, Head of Public Mobile, Public Mobile
    Gabriel Israel, Global Head of Telco & Media, Stellar Elements Division at Amdocs

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